Last Updated: January 26, 2026
1. Introduction
Hyatt Equipment respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and communications.
2. Information We Collect
We may collect the following types of personal information:
Name
Phone number
Email address
Service address
Information related to service requests, scheduling, or customer inquiries
We collect this information when you:
Contact us through our website or phone
Schedule service
Communicate with us via text message
Provide information directly to our staff
3. How We Use Your Information
We use your information only for legitimate business and customer service purposes, including:
Responding to customer inquiries
Scheduling or coordinating service appointments
Providing service updates or job-related communication
Maintaining internal service and compliance records
Hyatt Equipment does not use personal information for unsolicited marketing or promotional messaging.
4. Text Messaging (SMS) Communications
If you choose to opt in to SMS communications, Hyatt Equipment may use your mobile phone number to send two-way, conversational text messages related to:
Customer service inquiries
Service scheduling or coordination
Job or service updates
SMS Disclosures:
SMS messaging is opt-in only
Message frequency varies based on customer interaction
Message and data rates may apply
You may opt out at any time by replying STOP
For help, reply HELP or contact us directly
SMS opt-in consent and phone numbers are not shared with any third parties or affiliates.
5. Sharing of Information
Hyatt Equipment does not sell, rent, or share personal information with third parties for marketing or promotional purposes.
Information may be shared only when necessary to:
Provide requested services
Comply with legal or regulatory requirements
Protect the rights, safety, or property of our business or customers
Mobile phone numbers and SMS consent data are never shared with third parties or affiliates for marketing or promotional purposes.
(This language is required for RingCentral approval — do not remove.)
6. Data Security
We take reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, or misuse. While no method of transmission or storage is completely secure, we strive to use industry-standard safeguards to protect your data.
7. Your Choices
You may:
Request access to your personal information
Request corrections to inaccurate information
Opt out of SMS communications at any time by replying STOP
Requests can be made by contacting Hyatt Equipment through the contact information below.
8. Third-Party Services
Hyatt Equipment may use third-party service providers (such as communication platforms or scheduling tools) strictly to support business operations. These providers are required to protect information and use it only for authorized business purposes.
9. Updates to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Information
Hyatt Equipment
Polkton, North Carolina, United States
🌐 https://www.hyattequipment.com
For privacy-related questions, please contact us through our website
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